Meet Fionnuala Courtney, a dynamic leader with a passion for structure, efficiency, and innovation. With over a decade of experience at the Director level, Fionnuala has crafted her career around supporting organizations in aligning people, processes, and policies to achieve strategic goals. Her journey spans multiple disciplines, including Legal, HR, Sales Operations, and Quality Management, making her a versatile problem solver at PulseLearning.

In her current role, Fionnuala is the backbone of PulseLearning’s Shared Services, covering everything from compliance to team wellbeing initiatives. She thrives on standardizing processes and creating systems that support a high-performing, globally dispersed team. Her hands-on approach ensures that each policy and project is not only well-executed but also meaningful and beneficial for both team members and Clients.

Outside of work, Fionnuala is all about family and wellness. She loves spending time with her two children and, when she can, escaping to explore new places. An advocate for work-life balance, she’s just as committed to helping her team recharge as she is to delivering outstanding Client service.

Fionnuala’s mission? To foster a workplace that blends productivity with support, building a culture that empowers every team member to thrive.